Terms of Service

What Broken Bread does

Broken Bread gives each kitchen its own workspace to manage orders, publish a menu, track daily sales and share a public ordering and tracking page with customers. You supply the menu, prices and staff; we provide the software.

Subscriptions and billing

• Broken Bread is offered as a monthly subscription. Your plan renews automatically every month on the date you first subscribed.
• Payments are collected in advance through Razorpay, our payment partner. Applicable taxes are added at checkout where required.
• You can cancel anytime from your settings or by writing to support@solomonsdesk.com. Cancellation takes effect at the end of the current billing cycle; see our Refund & Cancellation Policy for details.
• If a payment fails, we may pause your workspace until the balance is cleared. We'll always notify you first.

Your account

You're responsible for keeping your login details safe and for the activity of the staff accounts you invite to your kitchen. Each kitchen is a separate workspace: your staff can only see your kitchen's orders and menu, never another kitchen's.

Acceptable use

To keep Broken Bread calm and trustworthy for everyone, please don't:

• Use the platform for anything unlawful, or to sell prohibited goods or services.
• Attempt to access other kitchens' data, or probe or break the platform's security.
• Resell, copy or white-label the service without our written permission.
• Upload content that is abusive, misleading or infringes someone else's rights (for example, menu photos or a logo you don't have the rights to).
• Place fake or test orders on other kitchens' public pages.

If these rules are broken, we may suspend or close the account involved. We'll explain why and, where it's fair, give you a chance to fix it first.

Your data and content

Your menus, orders and kitchen details remain yours. We store them securely and only use them to run the service — see our Privacy Policy. You can export or request deletion of your kitchen data at any time by contacting support.

Service availability

We work hard to keep Broken Bread available around the clock, but occasional downtime for maintenance or events beyond our control can happen. If something goes seriously wrong, write to us and we'll make it right where we reasonably can.

Changes and governing law

We may update these terms as the service evolves. If a change is significant, we'll notify you in the app or by email before it takes effect. These terms are governed by the laws of India, and any disputes will be resolved in the courts of India.

Contact

Questions about these terms? Email support@solomonsdesk.com.