Refund & Cancellation Policy

Cancelling your subscription

• You can cancel your subscription at any time — there's no lock-in period.
• Cancel from your kitchen's Settings page or by emailing support@solomonsdesk.com. We'll confirm by email.
• Cancellation takes effect at the end of your current billing cycle. Your kitchen keeps full access — orders board, menu, tracking and all — until the month you've already paid for runs out.
• After that, your workspace is paused, not deleted. Your menu and order history are kept for 90 days in case you'd like to come back; after that they're permanently deleted. You can ask us to delete everything sooner.

Refunds

• We don't issue partial refunds for the remainder of a billing cycle — when you cancel, the current month's payment is not refunded, but your service continues to the end of that month. You lose nothing you've paid for.
• Future renewals stop automatically once you cancel; you won't be charged again.
• If you were charged by mistake (for example, a double charge after cancelling), email us within 7 days and we'll refund it in full.

Failed payments

If a renewal payment fails, we'll retry and notify you. Your workspace is paused only after several unsuccessful attempts — and it's restored the moment a payment succeeds.

Questions

Anything unclear about a charge or cancellation? Email support@solomonsdesk.com and we'll sort it out quickly.