Help

Frequently asked questions

Everything kitchen owners usually ask before they start.

What is Broken Bread?

Broken Bread is order management software for cloud kitchens. It brings your orders, menu, inventory, invoices and customer tracking into one calm workspace.

Do I need technical knowledge to use it?

No. If you can use WhatsApp, you can use Broken Bread. Set up your menu once and your team works from a simple order board on any phone, tablet or laptop.

What does it cost right now?

Nothing. Broken Bread is in a free pilot with a small number of kitchens, so every feature is open and no card is needed. If paid plans arrive later, you'll hear it from us first.

What happens to my data?

It stays yours. Your menu, orders and staff are kept in your own private workspace and nothing is deleted without you asking.

How does the self-order link work for customers?

Every kitchen gets a public link showing its live menu. Customers open it in a browser, place an order, and the ticket lands on your board instantly — no app to install.

Which features do I get?

All of them during the pilot: the orders board, menu setup, inventory tracking, auto invoices, analytics, feedback and customer order tracking.

How do I leave feedback on an order?

Once a kitchen marks your order complete, the rating link they send opens a short page where you can leave 1–5 stars and an optional comment. Kitchens see it in their Feedback section.

How do I get support?

Email support@solomonsdesk.com and a person will reply.

Still stuck? Write to support@solomonsdesk.com.